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Dryers

1. My dryer runs, but does not heat
2. My dryer is taking longer to dry my clothes
3. My dryer is making a squeaking noise
4. My dryer case is very hot, and it is sweating around the door
5. I have a lot of lint in my dryer
6. My dryer drum does not turn
7. My clothes have been coming out of the dryer wrinkled or tangled
8. The automatic dry control does not shut off my dryer
9. The timer is not advancing on the automatic cycle of my dryer




1. My dryer runs, but does not heat.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure you have the right timer selection, fabric setting, and temperature selection. Timer should be set to dry and not fluff or cool down. Move timer pointer to mid-range selection.
  • Make sure front of dryer is not blocked; air flow is needed to dry.
    Electric models:
  • The dryer should be on a separate outlet.
  • Check the circuit breaker/fuses.
  • Check the power cord. The power cord may have a burnt, broken, or loose connection at the back of the dryer. Safety First- turn circuit breaker to "Off" position or remove fuses. At the back of the dryer, locate the power cord and unplug it from the wall. The power cord of the dryer connects to a terminal block at the rear of the dryer. A metal plate covers this terminal block. Remove the screws holding the metal plate in place to access the terminal block connections. Check the power cord; look for burnt, broken, frayed, or loose wire connections. If wires and/or terminal connections are burnt, broken, or frayed, then replacement of both will be necessary.
    Gas models:
Make sure the gas line has been turned on for new installations. If the gas line is turned on and the unit runs, but it still does not heat, contact MC Commercial Inc., by calling 1-888-261-2088, for more information and/or to arrange service.

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2. My dryer is taking longer to dry my clothes.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Are clothes wetter than normal coming out of the washer?
    If the washer is not spinning out completely or the incorrect cycle was selected (i.e. gentle versus normal spin speed), the clothes will be wetter and the dryer will take longer to dry the clothes. If you can wring or squeeze water out of the clothes when they come out of the washer, check to make sure the right spin speed has been selected. If it has, the trouble could be a loose washer drive belt or the transmission.
  • Make sure you are using the proper vent pipe.
    Proper dryer venting is a must. Using the proper vent and making sure it is the proper length is most important to the operation of the dryer. GE recommends that you use solid metal vent pipe 4" in diameter for proper operation. You can use 4" flexible metal vent, but it will increase drying time somewhat. We do not recommend that you use the flexible, white, plastic vent pipe. This type of vent hose can collapse and restrict air-flow, causing lint build-up inside the unit which could cause the heaters to fail prematurely. Consult the installation instructions for proper length and number of turns for the vent pipe.

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3. My dryer is making a squeaking noise.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Some start-up squeak is normal; the sound should go away after the first few seconds of operation. If the sound continues, contact MC Commercial Inc., by calling 1-888-261-2088, for more information and/or to arrange service.
  • Make sure dryer is level, and on a secure floor, and that nothing is leaning against the dryer.
  • Check all exposed screws, and make sure they are tight. Loose cabinet screws may cause a squeak.
  • Check for foreign objects in the drum. Check for foreign objects below the lint filter. Remove lint filter, and look down opening. If you need to stick your hand down the opening to remove an object, be careful because the edges could be sharp. It would be advisable for you to wear a pair of work gloves. Foreign objects in the drum front seal and worn or loose drum slides can cause a metal scraping noise as the drum rotates. This will require a qualified service technician. Contact MC Commercial Inc., by calling 1-888-261-2088, for more information and/or to arrange service.
If your dryer is making unusual noises, do not use it until it has been checked by a qualified servicer. Continued use may cause wear of other parts making the repair more costly.

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4. My dryer case is very hot, and it is sweating around the door.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Check to see that the proper temperature setting was selected for the fabric. Refer to clothing label for laundering instructions.
  • Check to see that the vent pipe is not kinked or blocked. Airflow is very important for the proper operation of your dryer.
  • Check to make sure the outside wall cap is not obstructed (in winter check for snow blockages around wall cap). If air flow is blocked from leaving the dryer, the area around the door will sweat, so check inside the vent pipe to make sure it is not clogged.
  • Vent should be rigid or flexible aluminum (not plastic). Poor duct work leads to poor air flow.
  • If you have an electric dryer, you can run the dryer without vent for a load or two and check results. If drying results improve, then there is a venting problem. Do not operate a gas dryer without the vent, possible carbon monoxide fumes could enter the room around the dryer.
  • In the winter the dryer should be located in a heated area or sweating may result.
  • Dryer should be level to ensure clothes in the drum tumble properly.

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5. I have a lot of lint in my dryer.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • You could have more lint on the clothes coming out of the washer. The clothes coming out of the 1995 and newer model washers will have more lint on them than previous model washers; this is normal. It is the function of the dryer to remove the remaining lint from the clothes, not the washer. It is possible to get more lint collected around the lint filter and door area of the dryer. For this reason it is important that the dryer be properly installed.
  • Make sure the following items are working correctly:
    1. Make sure vent hose is 4 inches in diameter, solid metal or aluminum not plastic, and is the proper length per installation instructions.
    2. Check outside wall cap, and make sure it is opening fully.
If both of these are okay, then a qualified service technician will need to be called to check dryer for air leaks. Contact MC Commercial Inc., by calling 1-888-261-2088, for more information and/or to arrange service.

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6. My dryer drum does not turn.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.
  • Check for broken belt by turning drum. Drum will turn freely if belt is broken or loose. When dryer is turned on, a loud thump will be heard if the belt is broken.
Installing a new dryer belt can be challenging. You may contact MC Commercial Inc., by calling 1-888-261-2088, for more information and/or to arrange service.

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7. My clothes have been coming out of the dryer wrinkled or tangled.
  • Clothes will wrinkle on the Permanent Press Cycle if they are taken out of the dryer too early. The last 10 minutes of the cycle are run with no heat. That time is critical for allowing the clothes to come out wrinkle free.
  • Overloading the dryer can cause tangling of clothes.

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8. The automatic dry control does not shut off my dryer.
  • The automatic thermostat control system continually senses the temperature of the air in the dryer drum. Wet laundry keeps this air cool. When the laundry is dry enough, the heat turns off.
  • The cycle selector advances when the heat is off. The selector does not advance until clothes are almost dry.

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9. The timer is not advancing on the automatic cycle of my dryer.
  • Turn the timer to the timed cycle if the timer is not advancing in the automatic cycle.
  • If the timer advances in the timed cycle, there is nothing wrong with the timer.
  • If the timer does not advance in the timed cycle, it is possible that the timer is malfunctioning.

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